Forum

  #1  
Old 02-27-2011, 09:40 PM
admin's Avatar
admin admin is offline
Administrator
 
Join Date: Feb 2008
Posts: 216
Default Server issues

Apologies for the intermittent page-load problems of the past 24 hours. I've been working with our hosting company to resolve it, but so far with no luck. I'm upgrading the server tomorrow morning around 9am pacific time (so there will be some downtime, maybe 15 mins) in the hopes that this will improve performance.
__________________
http://www.puzzlebaron.com/blog
Reply With Quote
  #2  
Old 02-27-2011, 11:24 PM
pootie49's Avatar
pootie49 pootie49 is offline
Senior Member
 
Join Date: Dec 2008
Posts: 394
Smile Thanks

Thanks very much for addressing the problem so quickly.

Much appreciated. Hopefully your fix tomorrow will solve the problems.

Keep up the good work.
__________________
Courage is the art of being the only one who knows you're scared to death.
Reply With Quote
  #3  
Old 02-28-2011, 10:50 PM
admin's Avatar
admin admin is offline
Administrator
 
Join Date: Feb 2008
Posts: 216
Default

Unfortunately the problem is not yet resolved, but I think we may finally have found the failure point (network related) and they are looking into it now. Trust me when I say no one is more frustrated at this point than I am - I've spent the past 2 days on little else but making phone calls about this issue, and it wasn't until a few hours ago that someone was finally willing to admit that there WAS a problem at all.

The planned server upgrade will still go through sometime today, but it is almost certainly not going to help - from what we're seeing, the problem is more related to network issues in Dallas and L.A. which are failing intermittently.

Long and short of it, if you're playing competitively for percentages, it is a good idea to keep abreast of your "recent games" page to see if any games only loaded partially. It would probably be even better to hold off playing competitively until the issue is fixed, though.
__________________
http://www.puzzlebaron.com/blog
Reply With Quote
  #4  
Old 03-01-2011, 07:05 PM
admin's Avatar
admin admin is offline
Administrator
 
Join Date: Feb 2008
Posts: 216
Default

No measurable improvement this morning. We may have some downtime today if it comes down to moving the server physically to a new network location. I'll do what I can to give advance notice if that becomes necessary.
__________________
http://www.puzzlebaron.com/blog
Reply With Quote
  #5  
Old 03-01-2011, 07:44 PM
pootie49's Avatar
pootie49 pootie49 is offline
Senior Member
 
Join Date: Dec 2008
Posts: 394
Thumbs up Best of luck

It seems a bit better where I am located.

I hope it all goes okay for you.

Good Luck. And thank you.
__________________
Courage is the art of being the only one who knows you're scared to death.
Reply With Quote
  #6  
Old 03-01-2011, 08:53 PM
admin's Avatar
admin admin is offline
Administrator
 
Join Date: Feb 2008
Posts: 216
Default

Testing some things, might be minor downtime. Suggest you log out and play as guest for a while if you are concerned about solving percentages.
__________________
http://www.puzzlebaron.com/blog
Reply With Quote
  #7  
Old 03-02-2011, 12:12 AM
opallady's Avatar
opallady opallady is offline
Senior Member
 
Join Date: Feb 2008
Posts: 190
Default server problems

Thanks for the heads up. I thought it was the library computers I've forced to use since ours crashed Sunday morning.
Reply With Quote
  #8  
Old 03-02-2011, 02:54 AM
admin's Avatar
admin admin is offline
Administrator
 
Join Date: Feb 2008
Posts: 216
Default

We are migrating servers this evening, hopefully the new server will alleviate the problem we've been having.

This means that a DNS change will need to be made, and that some folks will be playing on the new server while others may still see the old server. It will take about 24 hours for everyone to get the new server. Any stats/games accrued on the old server after the migration begins will unfortunately be lost.
__________________
http://www.puzzlebaron.com/blog
Reply With Quote
  #9  
Old 03-02-2011, 05:53 AM
pootie49's Avatar
pootie49 pootie49 is offline
Senior Member
 
Join Date: Dec 2008
Posts: 394
Exclamation All Time Stats??

So that means if we played earlier today, our stats should come with us for March, including all time stats?
And the old server message will disappear to let us know?

If anyone is on the new server maybe they could leave a post to let us know if
the site is working well again?

Thanks.
__________________
Courage is the art of being the only one who knows you're scared to death.

Last edited by pootie49 : 03-02-2011 at 06:42 AM.
Reply With Quote
  #10  
Old 03-02-2011, 06:53 AM
admin's Avatar
admin admin is offline
Administrator
 
Join Date: Feb 2008
Posts: 216
Default

Looks like the server migration will have to wait until tomorrow. I'll post an update when I know more.

When you no longer see (old server) at the bottom of the home page, you'll be on the new server. But right now it seems likely that won't happen until tomorrow afternoon at the earliest.
__________________
http://www.puzzlebaron.com/blog
Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 09:04 PM.


Powered by vBulletin® Version 3.6.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

About Puzzle Baron

The Puzzle Baron family of web sites has served millions and millions of puzzle enthusiasts since its inception in 2006. From cryptograms to acrostics, logic puzzles to drop quotes, patchwords to wordtwist and even sudoku, we run the gamut in word puzzles, printable puzzles and logic games.

Questions or Comments?

The word 'bought' has how many letters in it?